UX Design Director · Amsterdam / San Francisco
Complexity to clarity for startups to Fortune 500s.
I'm a Dutch product design leader with 20+ years across enterprise fintech, cybersecurity, and logistics. I build design organizations and ship alongside them: at BlackRock I grew the design function from one designer (me) to eight across three global offices, while delivering seven institutional platforms in parallel.
A few convictions run through everything: clarity is the job, systems come before screens, and prototypes are for thinking, not presenting. I design light-first, data-forward interfaces for professionals who live in their tools eight hours a day.
My practice is AI-augmented end to end, from research synthesis and prototyping to design-to-code, while keeping the human judgment that makes the work worth paying for.
I lead by producing. The team never ships anything I couldn't have built with them.
One strong recommendation with clear reasoning. Options only when the tradeoffs genuinely matter.
Making it tangible early beats talking about it longer.
Empty, error, and overloaded states reveal whether a design actually works.
Built BlackRock EII's design organisation from zero, one designer to eight across three global offices, while aligning 7+ mission-critical institutional applications into one coherent product suite. Shared patterns mean analysts never relearn the system; the enterprise design system and governance layer cut time-to-market by 40% and support $10B+ AUM products.
Directed UX strategy for QuickBooks Online's core transaction platform, simplifying mission-critical financial workflows. Orchestrated seamless cross-functional collaboration to deliver cohesive money movement experiences at scale.
Led innovation across Web, Mobile, AR/VR, and voice platforms. Designed the Hospitality App Suite enabling smooth event onboarding at Super Bowl, Olympics, and FIFA, resulting in multiple seven-figure contract renewals.
Led design for the Ultimate Ears mobile app release. Redesigned onboarding and first-time use, advising on intelligent speaker linking across Wi-Fi, Bluetooth, and Cellular, a technically complex, delightfully seamless experience.
Embedded as Lead UX Designer in the Road Carrier Innovation Unit, designing across six feature tracks (WhatsApp integration, EV route planning, parking optimization, SCD, and carrier profiling) for a platform used by 20K+ carriers across 100+ countries.
Stepped in as UX Consultant after the previous designer left mid-project. Rebuilt the IA from scratch, unified four fragmented product areas (onboarding, dashboard, media library, asset analyzer), and gave engineering a coherent UX foundation to ship from.
Designed an AI-native threat intelligence platform for SOC and CISO teams using a fully AI-assisted workflow: Pencil.dev, Lovable, Figma Make, Stitch, Claude Code. Ten design iterations in four weeks, shipping to a live RSA Conference demo.
Made an AI-powered audit platform actually usable. Fixed fragmented navigation, replaced a gaming-style dark UI with a professional audit aesthetic, and designed a progress visibility system that let accounting firms see exactly where every engagement stood.
Design lead for TLM42, an AI-native threat intelligence platform for SOC and CISO teams.
Strategic design innovation for the global road-carrier logistics branch.
UX/Product for Customer and Employee Experience. Delivered SaaS application and dashboard design in Mendix.
Led global design strategy and operations for one of the world's largest investment management firms.
Directed UX strategy and service design for QuickBooks Online core transaction platform.
Led innovation initiatives for next-generation payment experiences across Web, Mobile, AR/VR/MR, and voice platforms.
Led design development for Ultimate Ears iOS and Android app release.
Directed design strategy for executive-level programs and retail banking initiatives.
Led small teams creating rich interactive media for ING, Ferrari, KPN/Hi, Marlboro, HTC, and more.