Principal Product Designer · Amsterdam / San Francisco
Complexity to clarity for startups to Fortune 500s.
I'm a Dutch Principal Product Designer with 20+ years across enterprise platforms, fintech systems, logistics operations, and SaaS. I work on complex, high-volume systems where the real challenge is turning fragmented data, workflows, and organizational constraints into coherent, usable products at scale.
I've led product design at BlackRock, Intuit, Visa, and Kuehne+Nagel: financial decision systems, enterprise tooling, and operational platforms used by large distributed teams, where clarity and consistency directly affect performance and decision-making. I stay hands-on in the craft, and I also build and coach the teams around it. At BlackRock I grew the design organisation from one designer (me) to eight across three offices.
I operate across the full product lifecycle, from discovery to shipped product, close to product and engineering. Increasingly that means architecting AI-driven systems: turning complex automated outputs and recommendations into transparent, actionable workflows that people can inspect and trust.
I reduce system complexity into clear product architecture and interaction models.
One strong recommendation with clear reasoning. Options only when the tradeoffs genuinely matter.
Making it tangible early beats talking about it longer. Coded prototypes in days, not decks in weeks.
Empty, error, and overloaded states reveal whether a design actually works.
Designed BlackRock EII's institutional investing suite: DeltaOne, Index Intelligence, Market Surveillance, and AI-assisted portfolio tools (Portfolio Workbench, Liquid Beta) that surface algorithmic recommendations with visibility into the underlying signals. Products supporting high-stakes decisions across liquidity, rebalancing, and pre-market strategy for $10B+ AUM. Built the design organisation in parallel, one designer to eight across three offices, with an enterprise design system that cut time-to-market by 40% across 6+ applications.
Redesigned QuickBooks Online's core transaction platform, used by millions of small businesses. Research exposed the root problem: accounting-based system logic was forcing non-accountants to think like accountants. Rebuilt transaction workflows around real business mental models and collapsed multiple interpretation models into one system, making mission-critical financial tasks easier to understand and complete.
Designed and prototyped premium client experiences in co-creation sessions, contributing to multiple seven-figure contract renewals. Led the Hospitality App Suite for Super Bowl, Olympics, and FIFA events: onboarding, personalized itineraries, and payment experiences. Explored future product concepts across Web, Mobile, AR/VR, Blockchain, and voice.
Designed the product experience across the Ultimate Ears app ecosystem. Redesigned onboarding and first-time use, including system-critical firmware update flows, and designed future-state speaker connectivity across Wi-Fi, Bluetooth, and cellular for continuous playback.
Principal Product Designer for K+N Road Innovations: a full product transformation across the division. Redesigned the multi-market carrier platform used by 20,000+ carriers (six tracks, from WhatsApp-based driver communication to EV routing and secure delivery), and designed KN-OPS, a new AI-augmented operations product, from zero to one: AI-assisted synthesis of research and stakeholder input into working prototypes in days, validated with the business before engineering commitment.
Stepped in as UX Consultant after the previous designer left mid-project. Rebuilt the IA from scratch, unified four fragmented product areas (onboarding, dashboard, media library, asset analyzer), and gave engineering a coherent UX foundation to ship from.
Product Design Lead for an AI-native threat intelligence platform, from research and discovery through demo-ready prototypes. Designed an investigation workspace that combines source evidence, AI-generated insights, and analyst workflows in a single environment. Produced ten-plus coded prototype iterations in one month to pressure-test interaction patterns, reasoning visibility, and traceability, compressing the decision-validation loop before engineering commitment.
Product Design Lead for an AI-powered audit platform moving from beta into production. Rebuilt dashboard structures, workflow foundations, and information architecture; removed redundant workflow branches to simplify audit decision paths. Designed the human-review workflows that let auditors evaluate, adjust, and validate AI-generated recommendations instead of accepting them blind.
Product transformation across Road Innovations: the multi-market Road Carrier Solutions platform plus KN-OPS, a new AI-augmented operations product built from zero to one.
AI-native threat intelligence platform (TLM42), from research through demo-ready prototypes.
Internal and customer-facing SaaS products and operational dashboards for highly technical workflows. Led parallel discovery, IA, and implementation workstreams; defined the final IA structure across competing engineering-led proposals.
Enterprise investment and analytics platforms for the EII Suite: mission-critical products for institutional portfolio managers across the Index and ETF engine for iShares, managing $10B+ AUM.
End-to-end product experiences for the QuickBooks Online core transaction platform, serving millions of small businesses.
Led design development for Ultimate Ears iOS and Android app release.
Led innovation initiatives for next-generation payment experiences across Web, Mobile, AR/VR/MR, and voice platforms.
Brand and product design for DJ Monitor, a platform for live monitoring of the tracks DJs play, for music rights management, with recording and streaming options.
Directed design strategy for executive-level programs and retail banking initiatives.
Design consultancy across two decades. Recent engagements include DCSO (cybersecurity portal UX, Berlin), Wells Fargo, Medis Medical Imaging, and the Netherlands Enterprise Agency.